Privacy Policy ll Terms of Service

Privacy Policy

Effective Date: September 7, 2025
Organization: Gioca Soccer Academy (“Gioca,” “we,” “us,” “our”)

1) What we collect

Information you provide

  • Parent/guardian name, email, phone.

  • Player name, birth year, and team.

  • Emergency contact name/phone.

  • Optional: medical notes/allergies, experience level, photo/video consent, signatures.

  • Messages you send us (email, SMS/WhatsApp, TeamSnap, website forms).

Information we get automatically

  • Basic device/browser data, IP address, pages viewed, and cookies from our site or funnel pages.

  • Booking metadata (date/time, calendar, location).

Information from partners

  • Scheduling/CRM platforms (e.g., GoHighLevel), communications tools (e.g., TeamSnap, email/SMS providers), calendar tools (e.g., Google), and payment processors (e.g., Stripe), when you interact with them in our programs.

2) How we use information

  • Registering players; scheduling and managing practices, events, and waitlists.

  • Communicating with families (confirmations, reminders, updates, safety notices).

  • Safety and operations (emergency contact use, field closures, weather).

  • Improving programs, websites, and services (analytics and troubleshooting).

  • Compliance with laws, protecting our rights, fraud prevention.

Text messaging: By providing a mobile number, you agree we may send booking confirmations, reminders, and important updates. Message/data rates may apply. Reply STOP to opt out; HELP for help.

3) Legal bases (where applicable)

  • Consent (e.g., photo/video permission, marketing texts).

  • Contract (to deliver the services you request).

  • Legitimate interests (program operations, safety, and improvement).

  • Legal obligations (compliance and recordkeeping).

4) Sharing of information

We don’t sell personal information. We share with:

  • Service providers performing services for us (scheduling/CRM, messaging, analytics, payment processing, cloud hosting). They are obligated to protect your data and use it only for our purposes.

  • Facilities, leagues, or event organizers as needed for participation and safety.

  • Legal and safety authorities when required by law or to protect participants, staff, or property.

  • Successors/affiliates in the event of organizational changes.

5) Children’s privacy

We collect information about minors only from and with consent of a parent/guardian for participation purposes. Parents may review, update, or request deletion of their child’s information by contacting us at [EMAIL]. If we learn we collected a child’s information without verifiable parental consent, we’ll delete it.

6) Data retention

We keep information for as long as needed to provide services, meet legal/insurance obligations, resolve disputes, and maintain accurate records. Typical program records are retained for up to 4 years after the season ends unless a longer period is required.

7) Your choices & rights

  • Update preferences or contact details at any time (email/SMS).

  • Opt out of marketing texts/emails; transactional messages (e.g., practice alerts) may still be sent.

  • Request access, correction, or deletion of your or your child’s data by emailing [EMAIL]. We may need to verify your identity and parental status.

8) Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

9) Cookies & tracking

We (and our service providers) use cookies and similar technologies for essential site functions, analytics, and performance. You can control cookies through your browser settings; some features may not work without them.

10) Transfers

Our systems and providers may process data in the United States and other locations. By using our services, you consent to such transfers subject to applicable safeguards.

11) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the latest version. We’ll post updates on our site and, when appropriate, notify you by email/SMS.

Terms of Service

Effective Date: September 7, 2025

These Terms govern your use of Gioca Soccer Academy’s websites, calendars, forms, communications, practices, clinics, events, and related services (“Services”). By booking or participating, you agree to these Terms.

1) Eligibility; Parent/Guardian

You confirm you are at least 18 and are the parent/legal guardian of the participating minor, or you are otherwise authorized to enroll the participant and accept these Terms on their behalf.

2) Registration & accuracy

You agree to provide accurate, complete information (including emergency contacts and relevant medical notes) and to keep it up to date. You consent to receive transactional communications related to your bookings.

3) Scheduling; changes; cancellations

  • Practice schedules are posted in our calendars and may change due to weather, field availability, safety, or other operational needs.

  • We’ll communicate changes via email/SMS/TeamSnap when practicable.

  • Make-ups are offered at our discretion when feasible; refunds are not guaranteed for weather or facility closures.

4) Payments (if applicable)

Fees, due dates, and payment methods will be stated at checkout or in your enrollment documents. You are responsible for timely payment of all fees, including any transaction charges. Unless otherwise stated, fees are non-refundable once the season or session begins, except where required by law.

5) Safety; conduct

Participants must follow coach instructions, Club rules, facility policies, and sportsmanship standards. We may remove any participant whose behavior jeopardizes safety or disrupts the program; removal may occur without refund.

6) Assumption of risk; waiver

Soccer involves inherent risks, including injury. Participation is voluntary and at your/your child’s own risk. You agree to the separate Liability Waiver, Assumption of Risk & Indemnity Agreement, which is incorporated by reference. In a medical emergency, you authorize us to seek care and agree you are financially responsible for related costs.

7) Photo/Video consent (optional)

If you grant consent in our forms, you authorize us to record and use participant likeness for program marketing and educational purposes without additional compensation. You may withdraw consent prospectively by emailing [email protected].

8) Communications; SMS

By providing a phone number, you consent to receive texts related to bookings and program updates. Message/data rates may apply. Reply STOP to opt out; HELP for help. Opting out of SMS may limit timely notifications; we will continue essential notices via email when possible.

9) Intellectual property

All content we provide (logos, text, images, training materials) is our property or licensed to us. You agree not to copy, distribute, or create derivative works without our written permission.

10) User submissions

Feedback or materials you provide (e.g., testimonials) may be used by us for program improvement or marketing with your permission where required.

11) Disclaimers; limitation of liability

Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties (express or implied). Our total liability for any claim related to the Services will not exceed the amount you paid to us for the applicable season/session in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

12) Indemnification

You agree to indemnify, defend, and hold harmless Gioca, its owners, coaches, staff, volunteers, and agents from claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your or the participant’s use of the Services, violation of these Terms, or violation of third-party rights.

13) Force majeure

We are not responsible for delays or failures due to events beyond our reasonable control (e.g., severe weather, public health events, facility closures, power/internet outages).

14) Governing law; venue

These Terms are governed by the laws of the State of New Jersey, without regard to conflicts of law. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Middlesex County, New Jersey for any disputes not subject to arbitration.

15) Changes to Terms

We may update these Terms periodically. The Effective Date reflects the latest version. Continued use of the Services after changes means you accept the updated Terms.